Janrain Sucks Customer Reviews and Feedback

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Janrain, sometimes styled as JanRain, is a customer profile and identity management (CIAM) software provider based in Portland, Oregon, United States. It was established in 2002. Akamai acquired Janrain in January 2019.

Reviews

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Former Employee - Anonymous Employee says

"Zero accountability management, there was zero on-boarding, zero training knowledge and documentation, an environment of "fake it until you make it", high turnover, office politics. Quite frankly this is not an environment where you're able to advance yourself and complete your personal + career goals."

Former Employee - Software Engineer says

"- Layoffs happen stealthily in small groups so morale doesn't drop - Engineering projects are train wrecks - Sales department dominates company"

Current Employee - Sales says

"past and current sales management is a complete mess micromanaging they offer nothing and want everything if you are thinking about this place don't waste your time if you are desperate for a pay check and want something for only temporary still do not waste your time"

Former Employee - Manager says

"You have the illusion to have the right to voice your opinion or have employee rights but it is just an illusion. Lack of training and assistance. Too much time is spent at meetings and planning instead of actually doing. The company cares only about revenue. The executive team is not professional but too political. Sales don't understand the product."

Former Employee - Anonymous Employee says

"Lots of politics on exec team and many first time execs who will do anything to save their jobs. Many great people have left due to executive dysfunction. New CEO either doesn't get what makes a good culture or doesn't care."

says

""Mad Men" style sales management a liability that has caused many key long term employees to turn elsewhere. Jury still out on whether new CEO has what it will take to turn around sales numbers."

Former Employee - Anonymous Employee says

"Dismal culture of politics and every-person-for-themself sucks all the air and life out of the organization, leaving nothing for progress or innovation. Claustrophobic office building directly negatively impacts worker happiness and success. Top leadership lacks integrity, understanding of product or technology in general. Fighting and politicking keep the underlings afraid, uninformed, and heads down. There is a startling gap between what is sold/marketed, and what has actually been built, and there is an astonishing lack of understanding of this gap, willingness to acknowledge or confront it."

Former Employee - Anonymous Employee says

"Lack of leadership, across the board. Larry seemed like a great guy, but didn't fit the role of CEO for a company of that size. Other executives were even more questionable in their ability to lead a team, collaborate across departments, plan, and execute. Middle-management was often non-existent. Pay seemed pretty low for a company of that size. Lots of lay-offs in 2013 and 2014. Very low morale. A complete inability to ship customer deliverables. I am pretty sure that we did not have a single satisfied customer during my entire tenure. Products had serious problems with scale, lack of testing and QA. No real product roadmaps or planning. Constantly in "fire-fighting" mode. Product direction was driven far too much by demands of single, big customers."

says

"Cannot retain talents (very high turnover rate) Management lacks experience Low morale among employees Relatively low financial compensation"

Account Executive says

"unstable management, product roadmap a disaster (failed to deliver on promises consistently), President and SVP Sales hires in 2013 and 2014 guarantee continued decline"

Sr. DevOps Engineer (Former Employee) says

"The job was awesome while it lasted, however, they have significant turnover. You have to be very careful to not get behind on a project and to avoid politics.Great jobshigh turn over"

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